Vision and values

Our vision is to deliver an outstanding Tube for London.

To achieve this we have translated our vision into clear goals and objectives, united by core values and behaviours, that drive every element of our activities.

Our values are at the heart of everything we do

Mutual respect – treating others as we would like to be treated
Excellence through continuous improvement – delivering ever higher levels of performance by constantly striving for excellence
Being safe – taking an uncompromising approach to health, safety and the environment in all that we do
Performance-driven – having a positive approach, delivering our promises and being responsive to changing needs and priorities
Delivery through our people – developing skills, abilities and confidence

• Terry's welcome
• The year at a glance
• About Tube Lines
• Vision and values
• About this report